Through a team of hundreds of dedicated staff members based in all four UK nations, and hundreds of churches, CAP supports families and individuals break free from debt and poverty.
Latest news - October 2026:
Christians Against Poverty published guidance for consumers in Northern Ireland setting out the schemes, grants, and funding available to help with energy bills. [Christians Against Poverty]
Citizens Advice help millions of people every year with free, independent and expert advice across the broadest range of areas - from money and debt to benefits, housing, energy, work and so much more. Its network of independent charities offers confidential advice online, over the phone, and in person, for free.
Latest news - October 2026:
Citizens Advice called on energy suppliers to improve customer service standards ahead of winter, citing the pressure that colder months place on household energy use and consumer demand for support. [Citizens Advice]
Citizens Advice responded to the Prime Minister's announcement on the water industry, setting out its position on the reforms proposed for the sector. [Citizens Advice]
Credit Connect exists to deliver news and information to the credit, collections and insolvency sector by sharing news, insight and reports with industry professionals. The brand has been developed to help credit professionals become more knowledgeable.
Latest news - October 2026:
Citizens Advice found that energy supplier customer service is improving but at a slow pace, and called on suppliers to do more to support households before winter in its latest Star Rating report. [Credit-Connect]
A joint IFS and LSE report, published as part of the IFS Green Budget and funded by the Nuffield Foundation, found that government promotion of time-varying electricity tariffs could reduce consumer bills and ease cost-of-living pressures. [Credit-Connect]
More than 120 organisations, including Energy UK and Age UK, wrote to the government urging it to remove policy levies embedded in electricity bills, arguing the current structure places a disproportionate burden on consumers. [Credit-Connect]
The Money Advice Trust exists to help prevent financial difficulty and remove problem debt from people’s lives. Through its National Debtline and Business Debtline services, it provides free debt advice to households and small businesses across the country.
Latest news - October 2026:
Money Advice Trust reported that many households remain burdened by energy debt accumulated during earlier periods of high prices, even as bills increase again under the latest price cap. [Money Advice Trust]
Shelter is a registered charity operating in England and Scotland that campaigns on housing and homelessness and provides advice and legal support to people experiencing housing problems.
Latest news - October 2026:
English councils are spending more than £8 million a day on temporary accommodation, according to figures published by Shelter. [Shelter]
StepChange gives free and non-judgemental debt advice and support to people across the UK. Since 1993, it has helped more than 7.5 million people with debt problems take back control of their finances.
Latest news - October 2026:
Total domestic energy debt in Britain has exceeded £5 billion for the first time, according to Ofgem's latest debt and arrears data covering balances outstanding for more than 91 days. [StepChange]
StepChange has reported that rising credit card debt is placing growing pressure on household finances, based on data from clients seeking debt advice. [StepChange]
StepChange has advised people seeking debt advice to look out for red flags that may indicate untrustworthy or fee-charging providers operating in the debt advice market. [StepChange]